Privacy Policy
Last updated: January 29, 2026
1. Introduction
Telvok ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our Service.
2. Information We Collect
Account Information
- Email address (for account creation and communication)
- Name (optional, for display purposes)
- Authentication tokens (stored locally on your device)
Payment Information
Payment processing is handled by Stripe. We do not store credit card numbers or banking details. We receive only transaction confirmations and customer IDs from Stripe.
Usage Data
- Books you purchase and publish
- Search queries (to improve search results)
- Tool usage patterns (aggregate, anonymized)
- Feedback you submit
Local Data
The Librarian plugin stores your local knowledge entries in a .librarian/ folder on your device. This data never leaves your machine unless you explicitly publish it.
3. How We Use Your Information
- Account Management: To create and maintain your account
- Service Delivery: To process purchases and provide access to content
- Payments: To process transactions and pay sellers
- Communication: To send important updates about your account or purchases
- Improvement: To analyze usage patterns and improve the Service
- Support: To respond to feedback and support requests
4. Data Sharing
We share your data only with:
- Payment processors: To facilitate transactions and payouts (e.g., Stripe)
- Infrastructure providers: For database hosting, authentication, and content delivery
- Analytics providers: To understand usage patterns and improve the Service (aggregate, anonymized data only)
These third-party providers are contractually obligated to protect your data and may only use it to provide services to us.
We do NOT sell your personal data to third parties. We do NOT share your data with advertisers or data brokers.
5. Data Security
We implement appropriate security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure API key authentication
- Row-level security on database tables
- Regular security reviews
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and associated data
- Export: Request your data in a portable format
- Withdraw Consent: Opt out of non-essential data collection
To exercise these rights, contact us at telvokdev@gmail.com.
7. Cookies
We use cookies and similar technologies for:
- Essential cookies: Authentication and session management (required for the Service to function)
- Analytics cookies: To understand how users interact with the Service and identify areas for improvement
We do not use third-party advertising cookies. You may disable non-essential cookies through your browser settings, though some features may not function as expected.
8. Data Retention
We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law (e.g., transaction records for tax purposes).
9. International Users
Our Service is hosted in the United States. If you access the Service from outside the US, your data will be transferred to and processed in the US. By using the Service, you consent to this transfer.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or through the Service. Check this page for the latest version.
11. Contact
Questions about this policy? Use the feedback() tool in your agent or email us at telvokdev@gmail.com.